Engaging leadership that inspires and empowers the Beverage staff.
Works closely with the FBM.
Monitors and maintains beverage cost control methods and procedure.
Proactively communicates guidelines for staff that shapes the unparalleled standards expected.
Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.
Prepares methods and procedures whereby beverage cost and supplies can be requisitioned and charged to each individual area.
Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
Execute training programs and tools amongst Beverage staff.
Recommend/implement incentive programs in each department that addresses reducing costs or increasing revenues and meets company’s budgetary guidelines.
Projects and prepares monthly and annual forecasts; produces regular and special reports; maintains required records and files.
Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
Hires, trains, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
Propose staff changes in assigned areas, including the hiring, promotion, demotion, and vacations, leaves of absence and release of staff.
Creates an encouraging atmosphere that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotions.
Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.
Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations.
Job Requirement
Two – Four years working experience required.
One year's management experience required.
One year's department experience is preferred.
Bachelor's degree is required.
Microsoft Office knowledge required.
Must present a well-groomed appearance.
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encourage/required.
Exceptional and professional communication skills, both oral and written.
Knowledge of Beverage Administration, cost control, and familiarity with all phases of Beverage products and service.
Experience in hiring, training and empowering employees who are also held responsible and given consistent feedback.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
Strong leadership, sound judgment, and superior decision-making, problem-solving and follow up skills.
Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.
Strong understanding and appreciation of the concept of luxury and hospitality.
