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Slots Technical Supervisor

  • Ba Ria - Vung Tau ,  Ba Ria-VT (Xuyen Moc District)
  • Team Leader / Supervisor
  • Permanent
  • 1 - 4 Years
  • Negotiable
  • Casino
  • Slots
  • 30/04/2019

Job Description

  • Develop a culture that promotes and maintains a high level of morale amongst the team and develop positive working relationships with all related departments.

  • Build an environment where staff have the opportunity to develop personally and professionally, fostering a harmonious workplace and ensuring that they will be recognized for their consistent contribution towards attaining departmental and company goals.

  • Treat all staff with respect and fairly.Ensure absenteeism and staff turnover are maintained at a reasonable level.Effectively manage staff counseling and disciplinary action in accordance with The Grand Ho Tram Strip Policies & Procedures and departmental performance standards.

  • Actively manage staff to ensure a high standard of service is delivered in line with departmental service standards.

  • Promote the importance of positive customer relations.

  • Ensure a safe and clean environment for The Grand Ho Tram Strip customers.

  • Maximize the productivity of technicians and other contractors ensuring that all repairs configurations/installations and maintenance is completed in a timely manner with minimal downtime and disruption.

  • Assist in the management and control of spare parts, repairable items and consumables for Slot Machines and Table Games equipment.

  • Develop a sound working relationship to enhance dealings with manufacturers/external suppliers ensuring maximum service to The Grand Ho Tram Strip.

  • Develop a sound working relationship to enhance dealings with manufacturers/external suppliers ensuring maximum service to The Grand Ho Tram Strip.

  • Inspect and test new software, hardware and Slot Machines for use at The Grand Ho Tram Strip

  • Report new faults and other relevant information to manufacturers as required.

Job Requirement

  • Minimum 1 year in a supervisory role and 4 years working knowledge of the various types of slot machines,andother slot and table related equipment , knowledge of installation and maintenanceof gaming machines, table games equipment, links and gaming managementsystems essential.

  • A fundamental knowledge of electronics and the ability to trouble shoot and repair integrated circuits, repair, computers, and slot related equipment highly desired, knowledge of electronic casino table auxiliary equipment highly regarded.

  • Bachelor degree or equivalent. Certificate in Electronics/IT or Engineering desired.

  • Must be able to speak, write, read and understand English.

  • Knowledge of gaming management system will be an added advantage.

  • Must present a well groomed appearance.

  • Must be able to get along well with co-workers as a team.

  • Must be able to work any day of the week and any shift.

  • Ability to read and interpret schematics, electric circuitry and blueprints.

  • Ability to train and teach technicians on all slot related equipment


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