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Slot Floorperson
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Ba Ria - Vung Tau
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Experienced (Non - Manager)
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Permanent
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High School / Equivalent
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1 Years
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Negotiable
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Casino, Slots
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Slots
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30/05/2023
Job Description
- Adheres to regulatory, departmental and company polices.
- Consistently provides the highest quality of service to our guests.
- Assists slot supervisors and shift managers when required.
- Liaise with other departments to ensure all guests have a pleasant visit.
- Verifies all payouts and assists in the process of payments within permitted limitations.
- Ensure all machines are operational and working in the correct manner.
- Ensure all guests are greeted and responded to in a timely manner
- Observe all activities in assigned area, offer assistance to guests when needed, advice slot guests on how to play machines, pay tables and any general questions on the casino.
- Remain vigilant to security issues throughout the property.
- Promotes M-life and all casino related promotions.
- Follows all policies and procedures.
- Keeps up to date with all the casino and hotels events.
- Ensures that the casino floor is kept clean and tidy at all time, relays information to housekeeping when needed.
- Works with F & B to ensure guests are served drinks in a timely manner
- Performs other job related duties when needed.
Job Requirement
- One year of previous customer service or retail sales background. Previous experience in slots would be an advantage.
- High school graduate or above.
- Must be able to speak, write, read and understand English.
- Must be able to operate a computer.
- Must present a well groomed appearance.
- Must be able to get along well with co-workers and work as a team.
- Must be able to work any day of the week and any shift.
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