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Slot Floorperson

  • Ba Ria - Vung Tau
  • Experienced (Non - Manager)
  • Permanent
  • High School / Equivalent
  • 1 Years
  • Negotiable
  • Casino, Slots
  • Slots
  • 30/05/2023

Job Description

  • Adheres to regulatory, departmental and company polices.
  • Consistently provides the highest quality of service to our guests.
  • Assists slot supervisors and shift managers when required.
  • Liaise with other departments to ensure all guests have a pleasant visit.
  • Verifies all payouts and assists in the process of payments within permitted limitations.
  • Ensure all machines are operational and working in the correct manner.
  • Ensure all guests are greeted and responded to in a timely manner
  • Observe all activities in assigned area, offer assistance to guests when needed, advice slot guests on how to play machines, pay tables and any general questions on the casino.
  • Remain vigilant to security issues throughout the property.
  • Promotes M-life and all casino related promotions.
  • Follows all policies and procedures.
  • Keeps up to date with all the casino and hotels events.
  • Ensures that the casino floor is kept clean and tidy at all time, relays information to housekeeping when needed. 
  • Works with F & B to ensure guests are served drinks in a timely manner
  • Performs other job related duties when needed.

Job Requirement

  • One year of previous customer service or retail sales background. Previous experience in slots would be an advantage.
  • High school graduate or above.
  • Must be able to speak, write, read and understand English.    
  • Must be able to operate a computer.
  • Must present a well groomed appearance.
  • Must be able to get along well with co-workers and work as a team. 
  • Must be able to work any day of the week and any shift.     
Job tags: Slot Floorperson


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