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Houseman

  • Ho Chi Minh, Ba Ria - Vung Tau
  • Entry Level
  • Permanent
  • No Experience
  • Negotiable
  • Housekeeping
  • Housekeeping
  • 28/02/2023

Job Description

Provide a courteous, professional, efficient and flexible service at all times, following TGHTS’s Standards of Performance.

Greet guest by name whenever possible.

  • Deliver guest request items, additional linen, baby crib and roll away to guest rooms as required.

  • Comply with “special requests” at all times.

  • Check guest floors for any debris, trash or glasses ware, etc. Check all walls and baseboards for scuff marks. Check for any burned out bulbs. Report any engineering issues.

  • Clean guest corridor console, mirrors, dust all lamps and signs. Clean all elevator tracks.

  • Vacuum all floors daily, start with the top floor and work down.

  • Collect garbage and recycling items on all floors.

  • Sweep and mop back of the house hallways and stairs.

  • Deliver linen and amenities to the housekeeping pantries.

  • Shampoo the carpet and polish different surfaces on request

  • Comply with TGHTS Hospitality grooming standards.

  • Refer any guest complaints to the supervisor.

  • Perform any other assigned tasks.

  • Perform all duties and tasks when rotated or assigned to another Department as per needs of the department.

  • Ensure that the work area and surrounding area is kept clean and organized at all times.

Job Requirement

High school education is required.

  • Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally and basic English language skills.

  • Must have excellent interpersonal skills to deal effectively with guests, maintain a professional, neat and well-groomed appearance.

  • Must be able to get along with co-workers and work as a team.

  • Must be able to work various shifts including weekends and holidays.

  • Must be able to work in a fast-paced, busy, and stressful environment.

 

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