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Ho Tram Rewards Executive

  • Ba Ria - Vung Tau ,  Ba Ria-VT (Xuyen Moc District)
  • Experienced (Non - Manager)
  • Permanent
  • High School / Equivalent
  • 1 - 2 Years
  • Competitive
  • Casino Marketing
  • Casino Marketing
  • 20/06/2024

Job Benefit

  • Insurance
  • Employee Shuttle Service
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Annual Leave

Job Description


  • Maintaining the reception & information HTR counter including HTR Lounge
  • Check guest Passport/ ID at Casino entrance                               
  • Assisting guests to check-in and check- out                                  
  • Assisting in F&B and other services in the Property                                 
  • Rooms & Main Hall                       
  • Handling guests' problems and complaints                                  
  • Taking daily head count                             
  • Rooms reservation, transportation (Shuttle bus), etc
  • Rooms admin & control                            
  • All necessary daily & periodic reports                               
  • Issuing room and food vouchers/ coupon following Marketing Program
  • Supporting role on all casino events and promotions                  
  • Monitoring player's average bets / guest gaming profile                         
  • Answering phone calls and checking emails                                 
  • All other paper works and customers database                           
  • All other work that is not handled by other sections                               
  • Casino Membership Enrollment/Take care for Member card related

Job Requirement


  • Presentable and cheerful              
  • Good PR skills                    
  • Knowledgeable the guests            
  • Knowledgeable all existing promotions                
  • Programs, room guidelines etc.                
  • Knowledgeable about the services of the company                     
  • All procedures, policies, guidelines                       
  • Other guests related matters                    
  • Competence on Computer and Sequel program.             
  • Excellent customer service skills
  • Must be able to work a flexible schedule to include nights, holidays and weekends.
  • Must be able to speak, write, read and understand English.
  •  Prefer Korean/ Chinese language
  •  Prefer Height: 1.6m & Weight: around 48kg.                   


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