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Golf Sales Coordinator

  • Ba Ria - Vung Tau
  • Experienced (Non - Manager)
  • Permanent
  • 1 - 2 Years
  • Negotiable
  • Sales & Marketing
  • The Bluffs Golf Course
  • 15/10/2023

Job Description

  • Greets scheduled visitors and directs them to appropriate area or person.
  • Promote awareness of brand image internally and externally.
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
  • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Maintains business relationships with clients and provides excellence in customer service.
  • Coordinate reservation confirmations for special golf bookings, events, and tournament.
  • Coordinate selling of all services of the integrated resort.
  • Use sales techniques that maximize revenue while maintaining existing members, returned players.
  • Works closely with Front Office Manager and Golf Operation Manager to coordinate for VIP players, events or tournament.
  • Conducts pre-convention meetings involving clients and appropriate operation staff.
  • Maintain confidentiality of sensitive materials.
  • Work harmoniously and professionally with co-workers and supervisors.
  •  Perform general office duties to support the Sales and Marketing Department (e.g., filing, sending emails, typing, faxing, and copying).
  • Must be able to meet the attendance guidelines of the position and adhere to departmental and company policies.
  • Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
  • Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
  • May be required to perform other duties required by management. 



Job Requirement

  • 02 years of working experience required, golf or hospitality industry preferred.
  • College/ University degree is required.
  • Proven experience with computers, sales system and business software.
  • Must present a well-groomed appearance.
  • Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.  Fluent in English is required.
  • Strong communication skills, both oral and written.  Must be able to prepare effective written reports.
  • Demonstrated record of superior guest service.
  • Previous experience in planning of meetings, conventions, and events required. 
  • Knowledge of sales, service, use of facilities and function space required.
  • Demonstrated strong organizational and time management skills.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Excellent decision-making, problem-solving and follow up skills. 
  • Ability to respond to and handle difficult or stressful situations with tact and diplomacy.
  • Strong understanding and appreciation of the concept of luxury and hospitality.





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