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Golf Sales Coordinator
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Ba Ria - Vung Tau
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Experienced (Non - Manager)
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Permanent
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1 - 2 Years
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Negotiable
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Sales & Marketing
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The Bluffs Golf Course
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15/10/2023
Job Description
- Greets scheduled visitors and directs them to appropriate area or person.
- Promote awareness of brand image internally and externally.
- Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
- Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
- Maintains business relationships with clients and provides excellence in customer service.
- Coordinate reservation confirmations for special golf bookings, events, and tournament.
- Coordinate selling of all services of the integrated resort.
- Use sales techniques that maximize revenue while maintaining existing members, returned players.
- Works closely with Front Office Manager and Golf Operation Manager to coordinate for VIP players, events or tournament.
- Conducts pre-convention meetings involving clients and appropriate operation staff.
- Maintain confidentiality of sensitive materials.
- Work harmoniously and professionally with co-workers and supervisors.
- Perform general office duties to support the Sales and Marketing Department (e.g., filing, sending emails, typing, faxing, and copying).
- Must be able to meet the attendance guidelines of the position and adhere to departmental and company policies.
- Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
- Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
- May be required to perform other duties required by management.
Job Requirement
- 02 years of working experience required, golf or hospitality industry preferred.
- College/ University degree is required.
- Proven experience with computers, sales system and business software.
- Must present a well-groomed appearance.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is required.
- Strong communication skills, both oral and written. Must be able to prepare effective written reports.
- Demonstrated record of superior guest service.
- Previous experience in planning of meetings, conventions, and events required.
- Knowledge of sales, service, use of facilities and function space required.
- Demonstrated strong organizational and time management skills.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Excellent decision-making, problem-solving and follow up skills.
- Ability to respond to and handle difficult or stressful situations with tact and diplomacy.
- Strong understanding and appreciation of the concept of luxury and hospitality.
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