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Assistant Executive Housekeeper

  • Ba Ria - Vung Tau
  • Manager
  • Permanent
  • College
  • 3 - 5 Years
  • Competitive
  • Housekeeping
  • Rooms Administration
  • 30/09/2022

Job Description

This position is to assist the Director of Housekeeping, to be responsible for the operation and administration of the department, in the absence of the Director of Housekeeping, to ensure that the Housekeeping and Laundry/Valet Departments provide the highest standards of excellence in product, physical atmosphere, and service, to maintain superior standards of cleanliness in both public and staff areas. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the Vision of The Grand Ho Tram Strip property.


Job Requirement

  • Assist in the recruitment, hiring, training, evaluating, disciplining, and motivating of employees.
  • Be responsible for the timely completion and posting of all schedules. Monitor staffing to insure maximum service, quality, efficiency, and productivity.
  • Monitor daily assignments to insure that proper quotas are maintained.
  • Ensure that all daily and bi-weekly payroll reports and sign-in sheets are completed and submitted in a timely manner.
  • Once weekly requisition guest supplies from storerooms using the proper requisitioning procedure based on occupancy. Also, monitor the requisitioning of office and cleaning supplies.
  • Inspect all public and back of house areas cleaned on a regular basis to help insure maintenance of standards.
  • Participate in the monitoring of cost management as it pertains to inventories, use of supplies, labor and energy.
  • Become familiar with the Laundry/Valet Department and be able to monitor standards pertaining to guest service, operational efficiency, safety, production, quality, and personnel. Through the Laundry/Valet Manager, be responsible for the operation of both areas in the absence of the Director of Housekeeping.
  • Become familiar with the operation of the Uniform Room, and monitor the maintenance of standards in the area.
  • Ensure proper professional working relationship with all departments and divisions within the hotel.
  • Command thorough working knowledge of the hotel computer system, especially as it pertains to Housekeeping.
  • Inspect at least 50 rooms per week.
  • Inspect at least 25 turndown rooms per week.
  • Review on a monthly basis all work orders, submitting in writing a list of all outstanding work orders.
  • Be responsible for various studies and projects as they pertain to Housekeeping.
  • Complete any other task as assigned.
  • Develop and maintain the "General Clean Program" for the guest rooms.
  • Participate in conducting and planning monthly departmental meetings.


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