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Senior/ Sales Manager

  • Ha Noi
  • Manager
  • Permanent
  • Bachelor
  • 3 - 5 Years
  • Negotiable
  • Sales & Marketing
  • Sales & Marketing
  • 31/08/2019

Job Description

  • Work with Director of Sales to implement short and long-range goals, objectives, policies and corporate driven operating procedures.  Proactively communicate guidelines for staff that shapes the unparalleled standards expected. 
  • Develop, prioritize, and implement proactive and reactive sales action plan.  Coordinate sales selling cycle and methodology.
  • Create and execute a sales strategy to meet the production requirements from the MICE and Corporate segments consistent with the hotel’s group rate and production goals.
  • Identify market trends and develop strategic and tactical recommendations to the Director of Sales.
  • Monitor developments in Social Media commerce and make recommendations to the Director of Sales as to how to best leverage those channels.
  • Provide research for developing plans which identify marketing opportunity, direct and web-based marketing and new project development.
  • Oversee the contracting process and maintain relationships with customers under the Leisure and Travel segments.
  • Consults with representatives of client group or organization to plan details.
  • Compiles estimated costs, submit input on final budget, track budget statistics and prepares management reports.  Assist with analysis for improvement in effectiveness of sales, methods, costs and results.
  • Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
  • Recommend/implement incentive programs in each department that addresses reducing costs or increasing revenues and meets company’s budgetary guidelines.
  • Projects monthly forecasts; produces regular and special reports; maintains required records and files.
  • Maintain excellent working relationships with Key Wholesalers.
  • Represent The Grand Ho Tram Strip at community functions and business meetings to promote company and hotel.
  • Support all hotel and corporate wide training, guest relations, branding and cultural indicatives.
  • Provide input in recruiting, training and evaluating performance of Leisure and Travel sales team members under direct supervision.  To ensure staff delivers a first-class service with unmatched elegance and professionalism while promoting a culture of accountability. 
  • Propose staff changes in assigned areas, including the hiring, promotion, demotion, and vacations, leaves of absence and release of staff.
  • Creates an encouraging atmosphere that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotions.

Job Requirement

  • Have experience as Sales Manager in Hospitality industry. 
  • Bachelor degree is required and Higher Education is preferred.
  • Proven experience with computers and business software.
  • Must present a well-groomed appearance.
  • Fluent in English is encourage/required (depending on guest contact level).
  • Proven successful sales record.  Ability to structure sales quota goals and revenue expectations while creating measurable results.
  • Familiarity with statistical reports.
  • Ability to implement strategic plans.
  • Knowledge of market segmentation, yield and inventory management.


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